Résidence Pierre & Vacances Premium Les Alpages de Chantel

After booking, guests may reserve the location of their accommodation by contacting the residence directly. Location preferences are subject to availability and available at an additional cost. For stays of 7 nights, check-in is from 17:00 and check-out must take place before 10:00. Rates include bed linen, bath linen (one large towel and one small towel), a kitchen towel, a bath mat, a cleaning kit, beds made upon arrival, end-of-stay cleaning (excluding the kitchen area and dishes), basic WiFi access, TV, as well as all charges and taxes (excluding the tourist tax). Guests have free access to the residence’s indoor heated swimming pool, sauna, hammam, cardio-training room and relaxation area. Access to the spa, massages and beauty treatments is available at an additional cost. Please note that the spa currently does not offer treatments or massages until further notice; however, the hammam, sauna and swimming pool remain accessible. For invoice requests, the invoice will be issued under the name indicated on the reservation. If the total amount of the reservation is not paid within the timeframe specified in the policies, the property reserves the right to cancel the reservation and apply cancellation fees. Any modification may incur additional charges. Pets are accepted only upon presentation of a valid anti-rabies certificate and may incur additional charges. Reception is open from Sunday to Friday from 08:00 to 12:00 and from 15:00 to 20:00, and on Saturdays from 08:00 to 22:00. A credit card pre-authorisation (VISA or MASTERCARD) will be required upon arrival. To save time at check-in, we recommend completing your pre-registration via your Pierre & Vacances customer account. In July and August, Pierre & Vacances enhances your stay with a selection of complimentary mountain activities. For stays of 7 nights or more, guests receive one Hero Cool leisure card (10 credits) per apartment per week, offering access to a wide range of Hero Les Arcs activities such as hiking, climbing, archery, fitness, zumba, cardio training, trail running, circus activities, trampoline, mini-golf, trampobungee, adventure parks for children and mini quad. Guests also benefit from a 10% discount on additional Hero Les Arcs services. The card is provided upon arrival. To benefit from the discount, guests must present their Pierre & Vacances apartment key at the Hero Les Arcs desk located on Place Miravidi in Le Charvet. Activities are subject to prior registration and availability. As they are operated by independent partners, the content of the Hero Cool card may be subject to change.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.